When
Related messages that require a flow cell check appear in the Audit Trail.
Follow these steps
Check that the flow cell is installed properly.
Remove and re-install the flow cell.
Flush the flow cell with pure HPLC-grade water with a flow rate of >1 mL/min for several minutes (Nano flow cells: Flush with pure HPLC-grade water with the maximum possible flow rate for the respective range for several minutes).
Install a different flow cell and repeat the action during which the message appeared with the flow cell that was previously installed.
Result | Steps |
---|---|
If the message disappears with a different flow cell | The problems are caused by the flow cell that was previously installed or the flow path or components in the flow path before the detector. |
If the message still appears | The problem is caused by the flow path or components in the flow path before the detector or by the detector. Install a diagnostic cell and repeat the action during which the message appeared with the flow cell that was previously installed.
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