The description in this section refers to the Chromeleon 7 Chromatography Data System.

When

Updating the device firmware might be required, for example, when a new firmware version is released that adds functionality or solves problems of a previous version.

Items required

Firmware version/Chromeleon version as appropriate

TIP

When a new firmware version is released, the new version will be included in the next available Chromeleon version. The new firmware will not be transferred automatically to the device when you install the Chromeleon version.

Preparations

  1. Read the release notes provided with the firmware and/or Chromeleon version.

  2. Connect the device in the Chromeleon software.

  3. Stop all operations on the Instrument that includes the device.

  4. Wait until the Instrument is idle.

  1. Turn off the pump flow and wait until the system pressure is down to zero.

Follow these steps

  1. Start the Instrument Configuration Manager program.

  2. Perform a firmware update from the General tab page in the configuration dialog box for the device. For details, refer to the Chromeleon Help.

    The firmware update may take several minutes.

  3. NOTICE

    A firmware downgrade or incomplete firmware update may result in loss of functionality or malfunctioning of the device.

    • Do not interrupt communication between the Chromeleon software and the device at any time during the procedure.
    • At the beginning of the update process, a message appears showing the firmware version currently installed in the device and the version that will be transferred from the Chromeleon software. If the firmware installed in the device is a later version than the version in the Chromeleon software, cancel the download.
  4. Monitor the Audit Trail of the Instrument Configuration Manager program to see whether the firmware update was successful or failed.

  1. Depends on the situation:

Situation

Action

Firmware update successful

Requalification of the device may be required. Refer to the release notes.

Firmware update failed

Turn the device off and on again. Repeat the firmware update.

Firmware update fails repeatedly

Contact Thermo Fisher Scientific Technical Support.