The problems and remedial actions described in this section are related to the system modules (for example, the system base, pump, autosampler, and column compartment (if available)). For information on power and communication-related problems of the system controller, display and user interface, see System Controller, Display, and User Interface related Problems.
Entire system has no power (all LED bars off (dark))
Possible Cause | Remedial Action |
---|---|
System power button turned off | Turn on the system with the lower power button on the front left of the system base. |
System controller status LED is off (dark)
Possible Cause | Remedial Action |
---|---|
Power button of the system controller turned off | Turn on the system controller with the upper power button on the front left of the system base. |
Main power switch of the system controller turned off | Turn on the system controller with its main power switch. |
Module not connected to the mains | Connect the power cord. |
Error in electronic system | Contact Technical Support. |
System module has no power (LED bar off (dark))
Possible Cause | Remedial Action |
---|---|
Module power turned off | Turn on the module with its main power switch. |
Module not connected to the mains | Connect the power cord. |
Fuse has blown | Replace the fuse (see Replacing the Main Power Fuses). |
Error in electronic system | Contact Technical Support. |
One or more modules cannot be turned off from the power button on the system base
Possible Cause | Remedial Action |
---|---|
System interlink cables missing or defective | Check the system interlink connections between the system base and the system modules, see Connecting System Interlink Cables. |
Module cannot be operated from the chromatography data system
Possible Cause | Remedial Action |
---|---|
No connection between module and computer |
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