When your laboratory is prepared for the installation and your new instrument has arrived on-site, a Thermo Fisher Scientific service engineer will unpack it and begin the installation process.

After the installation, the service engineer performs a familiarization training and demonstrates the following:

  • Identifies key system components
  • Basic instrument operation
  • Basic instrument control software operation
  • Basic maintenance

NOTE

To receive maximum benefit from the onsite familiarization training, plan for the system operators to be available during the entire installation process.