Deactivating the license on an offline computer is a three-step process that requires access to an online computer.

  • Create a deactivation request file (Deactivation-Activation Code.req) on the offline computer. This step only starts the license deactivation process.
  • Transfer the deactivation request file (.req) to an online computer where you upload it to the licensing portal to obtain an activation response file (activation.xml).
  • Transfer the activation response file to the offline computer, and then process it to complete the deactivation process.

Procedure

  1. On the offline computer, create the deactivation request file as follows:
  2. On the License Manager page, select the software license that you want to deactivate, and then select Deactivate.
  3. The License Deactivation dialog box opens. The Product ID box is populated with the selected product’s ID, and the Activation Code box is populated with the activation code for your license.
  4. Select Offline Deactivation.
  5. At the confirm deactivation prompt, select Yes.
  6. The Save Request File dialog box opens. The File Name box displays the following text: Deactivation Activation Code.req
  7. Save the deactivation request file.
  8. At the prompt, which displays the location of the saved request file, select OK.
  9. The license state changes to Deactivation in Progress, and the URL is copied to the Clipboard.
  10. (Optional) Save the URL to a file.
  11. On the online computer, retrieve the activation response file (activation.xml) as follows:
  12. Transfer the deactivation request file and the file with the URL to this computer.
  13. Go to the following URL (case sensitive):
    https://thermo.subscribenet.com/control/thmo/offlineActivation
  14. The Life Sciences Mass Spectrometry Software Download and Licensing Portal opens.
  15. Select Choose File, navigate to the Deactivation Activation Code.req file, select Open, and then select Process.
  16. The server downloads the activation response file.
  17. Save the activation response file (activation.xml).
  18. Complete the deactivation process on the offline computer as follows:
  19. Transfer the activation response file (activation.xml) to this computer.
  20. On the License Manager page, select the license that you are in the process of deactivating, and then select Deactivate.
  21. The License Deactivation dialog box opens.
  22. Select Process Response File.
  23. The Open Response File dialog box opens.
  24. Select the response file (activation.xml), and then select Open.
  25. The license disappears from the License Manager page.