Possible cause | Solution |
---|---|
Leak in the system | Follow the troubleshooting steps in Liquid Leaks. |
Pump waste or priming valve open | Close the valve by turning the valve knob clockwise until finger-tight. Do not overtighten! Overtightening may damage the valve and the pump head. |
Flow rate is set to 0 | Set the flow rate from the Inuvion ePanel. |
Eluent valve is closed | Turn on the pump from the Inuvion ePanel. |
Pump not primed | Prime the pump (see Prime the analytical pump). |
Broken pump piston | Replace the piston (see Remove and replace the pistons, analytical pump seals, and O-rings). |