If the lab is not connected to Thermo Fisher, users can still generate a Service Bundle and manually share it with the Technical Support team. In this case, the Request Support page displays the functions described in the following table.
Function | Subfunction | Description |
|---|---|---|
Continue and Generate Service Bundle | N/A | Allows users to generate a Service Bundle for the selected instrument. |
Select Instrument | Selects the instrument to generate the service bundle. | |
Select Module | Selects specific modules of the instrument. | |
Select Date | Selects the date for which the Service Bundle needs to be generated. | |
Generate Service Bundle | Generates the service bundle for the selected instrument and module. | |
Cancel | Cancels the service bundle generation and closes the dialog box. |