On the Users page of the Users and Roles application, you can change the status of a user to make it active.

Prerequisites

  1. Your role must have the required Ardia Core permission to reactivate users in the Users and Roles application. For more information, see Edit Ardia Core privileges for a role.
  2. The status of the user must be inactive.

Procedure

  1. Open the Users page.
  2. Do one of the following:
  3. In the Actions column, select Edit for a user.
  4. Select a user and then select Edit in the upper-right corner of the Users page.
  5. The Edit User side pane opens.
  6. Turn on the Account Status toggle to activate the status of the user.
  7. Select Update.
  8. The Add a Comment dialog box appears.
  9. Enter your comment and select Save.

  10. NOTE

    The Add a Comment dialog box appears only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia platform.
    The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.

  11. The application immediately makes the user active. The Status column shows the status of the user as active.