In the Client Registration and Management application, you can disable a registration code that is used to connect a desktop application to the Ardia platform. Disabling a registration code temporarily restricts the connection of the application to the Ardia platform.

NOTE

Disabling a code is different from removing one, as a disabled code can be re-enabled, while removing a code is permanent.

Prerequisites

  1. Your role must have the required Ardia Core permission to generate an activation code for a client. For more information, see Edit Ardia Core privileges for a role.

Procedure

  1. Open the Client Registration and Management application.
  2. Select all active registration codes that you want to disable.

  3. NOTE

    The Disable Apps feature is available only for registration codes that have the Active status.

  4. Select Disable Apps.
  5. At the prompt, select Disable App(s).
  6. The Add a Comment dialog box appears.
  7. Enter your comment and select Save.

  8. NOTE

    The Add a Comment dialog box appears only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia platform.
    The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.

  9. The application confirms that the selected registration codes are now disabled and updates the status in the table.
  10. The registered application receives a warning message that this registration code is now disabled. Applications using this registration code can no longer access the Ardia platform.