On the Users page of the Users and Roles application, you can edit the identity provider for a user and change the account status.

Prerequisites

  1. Your role must have the required Ardia Core permission to manage users in the Users and Roles application. For more information, see Edit Ardia Core privileges for a role.

Procedure

  1. Open the Users page.
  2. Do one of the following:
  3. In the Actions column, select Edit for a user.
  4. Select a user and then select Edit in the upper-right corner of the Users page.
  5. The Edit User side pane opens.
  6. Select a new identity provider in the Identity Provider list.

  7. NOTE

    If the username is not an email address, you cannot change the identity provider to Ardia.

  8. (Optional) Turn on or turn off the Account Status toggle to show or hide the status of the user account.
  9. Select Update.
  10. In the Account Status Change confirmation dialog box, select Confirm.
  11. The Add a Comment dialog box appears.
  12. Enter your comment and select Save.

  13. NOTE

    The Add a Comment dialog box appears only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia platform.
    The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.

  14. NOTE

    When you change a user's role or IdP assignments, the software immediately logs out the user and requires the user to log in again.