You can deactivate a license using an Ardia Server that has an internet connection.
Procedure
- Open the License Management utility.
- The License Management page opens.
- From the license table, select the license that you want to deactivate and then select Deactivate.
- The Deactivate License dialog box opens. This dialog box displays the license code and the serial number of the selected license.
Figure License deactivation dialog box - Review the license details and, if you want to proceed with the deactivation, select Yes, deactivate.
- The Add a Comment dialog box opens.
NOTE
The Add a Comment dialog box opens only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia Platform.
The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.- Provide a reason for deactivating the license and then select Save.
- The license is deactivated and removed from the license table.