You can use the License Management page to remove a license. You can remove licenses that have expired, or licenses that you no longer want to activate.

Prerequisites

  1. Your role must have the required Ardia Core permission to open the License Management utility. For more information, see Edit Ardia Core privileges for a role.
  2. The license that you want to remove must be in one of the following three states: Pending Activation, Expired, or Invalid. To know more about how to view the status of a license, see License Management parameters.
  3. You can only select one license at a time for removal. If you select more than one license, the Remove option is automatically disabled.

Procedure

  1. Open the License Management utility.
  2. The License Management page opens.
  3. From the license table, select the license that you want to remove and then select Remove.
  4. The Remove License dialog box opens. This dialog box displays the license code and serial number of the selected license.
  5. Remove License dialog box
    Figure Remove License dialog box
  6. Review the license details and, if you want to proceed with the removal, select Remove.
  7. The Add a Comment dialog box opens.

  8. NOTE

    The Add a Comment dialog box opens only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia Platform.

    The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.

  9. Enter a reason for removing the license and then select Save.
  10. The license is removed from the license table.