On the Users page of the Users and Roles utility, you can change the status of a user to make it active.

Prerequisites

  1. Your role must have the required Ardia Core permission to reactivate users in the Users and Roles utility. For more information, see Edit Ardia Core privileges for a role.
  2. The status of the user must be inactive.

Procedure

  1. Open the Users page.
  2. Do one of the following:
  3. Select Edit in the Actions column for a user, turn on the Account Status toggle in the Edit User pane that opens, and then select Update.
  4. Select a user, select Enable on the User page that opens, and then select Enable User in the dialog box that opens.
  5. The Add a Comment dialog box opens.
  6. Enter your comment and select Save.

  7. NOTE

    The Add a Comment dialog box opens only if the Prompt for Comments When Saving toggle is turned on in the Global Settings (according to the audit policy in your organization). See Configure global settings for the Ardia Platform.

    The comment that you enter is added to the Comment column of the Audit Trail Viewer. See Open the Audit Trail Viewer.

  8. The utility immediately makes the user active. The Status column shows the status of the user as active.