You can experience the following issues while pairing the instrument with the Experiment Designer application:

  • The instrument and the computer running the Experiment Designer application are not connected to the same network, specifically, the same subnet on the network.
  • You enter an incorrect IP address for the instrument while trying to manually configure the instrument from the Experiment Designer application.
  • The instrument is offline or in a state of error.

To resolve the issues stated above:

  • Ensure the instrument and the computer running the Experiment Designer application are connected to the same network and specifically the same subnet on the network.
  • Make sure you enter the correct IP address for the instrument you want to pair the application with while manually configuring the instrument from the application.
  • Make sure the instrument is turned on, discoverable, and in a functional state.